At times we are critical of racing at HANA. But it is for a reason. We hope those who are making decisions for racing will take a few moments to watch these two clips. We sincerely hope they think of the grand history of racing, their place in it, and their passionate customers while they are.
Part II
ht Jeff Porchak at Standardbred Canada.
2 comments:
This is why we need racing to loose their VLT revenue. When only 5% of your purse is being derived from wagering, you don't need to listen to the customer.
http://viewfromthegrandstand.blogspot.com/2010/02/ignoring-customer.html
Sadly, racing decision makers probably won't get it.
I can tell you one thing, I'm going to try a new Domino's pizza this week and I haven't had one in at least a decade.
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