The following interview is reprinted with permission from Harnessracingupdate.com.
I was reading an article on TechCrunch this week written by
venture capitalist Mike Butcher.
He wrote:
“That’s what startups are about: thinking big. Because to my
mind, not enough startups do that. Time and again I see pitches from companies
that want to create, what in effect is a widget. An application. Something
which simply extends an existing ecosystem, or tinkers around the edges. For
instance, if I have to see another startup which wants to ‘aggregate travel
experiences’ I will gnaw my right leg off.”
In racing, we don’t tend to think like Mr. Butcher, and in
many cases – with government partnerships, dozens of alphabets, rules on top of
rules - we simply can’t. Sometimes we
don’t even make very good widgets.
However, there are some people out there who like to think
big in racing despite the roadblocks, and Darryl Kaplan is one of them.
As Manager of Industry Communications and Business Development for Standardbred
Canada he has directed wagering conferences with outside the box guests and
thinkers, and through it developed the most comprehensive framework ever devised
to promote harness racing : The Racing Development and Sustainability Plan. Although the plan failed to receive funding,
many of the ideals of the RDSP are currently being implemented by thoroughbred
racing, through the Jockey Club. They are having some success.
Since we rarely seem to find optimism and big picture
thinking in our sport these days, I thought I would call Darryl for a
chat. I left the conversation feeling an
infectious optimism, and I hope you do too.
Back at the Canadian Gaming Summit in 2008 a
professional gambler noted that “slots are probably going to be much less
popular in ten years” as habits and demographics change. Reading the 2012
Ontario Lottery and Gaming Review, they hint at similar and have begun to
notice it happening. Do you feel – even if governments keep slot contracts in
place like they are in New York - that
by 2025 they will not be supporting purses near what they are now? If not, why?
DK: A combination of
an aging demographic, increased availability and a likely explosion in online
gambling will have a major effect on revenues generated from bricks and mortar
slot facilities. We’re starting to see the makers of social media games
entering the gambling fray, and it’s becoming very clear that the way people
bet and what they bet on will change dramatically over the next decade.
The only way to ensure
revenues continue to flow toward horse racing is to make sure that dollars are
directed to products that rely on the live product. Short of that, at the very
least, the industry should be looking at creating meaningful partnerships that
leverage what’s next in gambling – not those products that are likely to fade
away.
You have long been a proponent of enhancing harness racing’s
business model through the live racing experience. You’re one of the few people out there who
believe if packaged right, the sport can charge a stout admission, and make
money on the live gate. Do you believe that this is a viable model if done correctly?
What did you see with Standardbred Canada’s Xtreme Horsepower and Adrenaline
Festival’s that you liked, and could be built upon? What does the industry need
to do to make this happen?
DK: There are numerous
examples of sports and entertainment products that have been structured or reinvented
to cater to the customer and generate revenues. Minor league baseball, Ultimate
Fighting Championship, motocross, monster truck events, and countless other
entertainment products are operated to generate excitement, attendance and
drive revenues.
Horse racing, if
packaged correctly, can be a huge draw. This is proven at events like the
Little Brown Jug, Gold Cup and Saucer, and short racing meets like Keeneland, Del Mar and Saratoga.
Xtreme Horsepower was about pushing the envelope on what the racing product can
look like. With 18 horse fields and other innovations, it proved that
horsepeople and management can be flexible and work together for the benefit of
the customer. Adrenaline was about creating an event that focused on food, fun
and racing, with multiple revenue sources that could serve as a model for
future events and festivals.
The amazing thing
about Adrenaline was that it generated more in sponsorship and attendance
revenues for those three days than we could have if the track had generated $1
million in betting handle. To newcomers to the track, there were very few
complaints about paying admission, and attendance remained well above normal
for months following the event. But with all of these things, concepts need an
opportunity to persevere, improve and thrive. One-offs rarely work and events
that fail to generate revenues, like most of the big days currently in harness
racing, will ultimately fail.
The Pari-Mutuel Urbain (PMU) in France, as well as the
partnership between Swedish Gaming and harness racing (ATG) has been, by all
accounts, a roaring success for their breeding and racing industries. Do you
ever see such a partnership occurring in North America?
DK: Unfortunately, in
North America it will probably take a break-down of the current models before
arriving at something like the PMU or ATG – but it could happen. In Ontario, such a model is
now possible (although perhaps not likely) as for-profit tracks quietly bow out
of racing, and government takes an active role working with not-for-profits.
Racing needs to take advantage of this by creating some centralized strength in
the areas of wagering, marketing and distribution.
In the United States,
in many jurisdictions, casino companies are the ones charged with operating
racing, which in most cases, will ultimately fail. There will always be a
cheaper way to move money to the bottom line than horse racing. This is
something that is well understood in other places in the world where, in many
cases, racing is run by centralized not-for-profits.
You have worked - through the planning for the Racing
Development and Sustainability Plan - at
exploring the creation a horse racing lottery in Ontario, not unlike the V75 in
Sweden. What has been the biggest stumbling block at getting it implemented?
Can it happen?
DK: For government to
implement a V75 wager through their lottery network, the sustainability of
horse racing needs to be part of their overall mandate because it is easier and
more affordable to determine lottery numbers by bouncing balls than by the
results of horse races. It is encouraging in Ontario to hear the premier talking about
integration between racing and the Ontario Lottery and Gaming Corporation. But
real action will require enormous change. As it stands, many lottery
corporations see horse racing as competitors not as partners.
There are other
options for these wagers that rely on the pari-mutuel network. They are more
attainable and could be implemented with much less difficulty. A starting point
would be a centralized jackpot wager that is available on live racing at a
number of tracks. The initiative would have to be fully supported and
distributed to be successful.
It’s been well documented that Bingo, Lotteries, Casinos –
virtually all racing’s gambling competitors – possess marketing budgets that
dwarf racing’s. Elsewhere, Canada’s
milk producers have socked away $67.3 million for marketing this year alone. If
I gave you a check for, let’s say, $10 million right now, how would you spend
it to market harness racing?
DK: It’s very
difficult to theoretically allocate funds to specific areas. There is
meaningful work that would have to take place before deciding how to allocate
funds to generate the greatest long-term benefits for the horse racing
industry. While branding is a key, a $10 million marketing campaign that sends
people to the racetrack only to have them disappointed by the experience is a
failure. We have to focus on creating a spectacle that excites customers and
caters to them. We need a wagering product that bettors feel they can win at.
And we need to create sustainable revenue sources and have a way to measure
results of our efforts.
You and others embarked on a plan to package harness racing signals in Canada, so that there is little overlap, and distribution of the betting product can be promoted far and wide. What would it take to make this happen? Is it impossible with disparate interests, all fighting for space in the betting landscape?
DK: With some
co-operation, this is very achievable and would be a huge win for the sport.
What we learned from the exercise is that on the demand side, there is great
interest in products being packaged and sold. On the supply side, it seems to
be a tougher sell as racetracks have always operated in a relatively
independent way when it comes to their signals. Revenues from the export of a
signal are also small, especially when put side by side with casino funds.
Because of that, tracks haven’t seen the potential upside. As racing is a
global market, I believe the opportunities are big. Aside from revenues
generated, it is important to send a message to government that customers from
around the world are watching and wagering on our racing product, and funds are
flowing in globally.
Smaller tracks in harness racing are extremely
important to the sport as they support a feeder system, they give a place for
lesser animals to race, and also card live racing for horsemen to make a living
at. Currently they tend to possess high takeouts, almost no handle, and are not
very palatable to many gamblers. Is
there anything you’ve seen in your travels that you think can help smaller
tracks get a foothold in the gambling market?
DK: With a branded
signal, this is very achievable. If 50,000 outlets around the world carry the
branded signal and a number of times per year, the featured product is from
Truro Raceway or Dresden Racetrack, we could generate enormous handle, even at
small facilities. Under the current model, we expect Truro or Dresden to go it
alone – pay to upload their signal, sell it and promote it. They have no
ability to do that, and with tracks all competing for the same space, such a
scenario would be a disaster for all involved.
With a unified model,
every track in North America could have an Old Home Week or a Jug week with
huge betting pools and life-changing payouts, as well as paid attendance,
sponsorship revenues, on track entertainment and genuine excitement in the community.
But it requires vision, cooperation and implementation.
In a 2009 “State of the Industry” issue in Trot
Magazine, you and your team asked industry insiders what harness racing would
look like in 2050. The responses were not very optimistic. Since that time
harness racing has gone through much turmoil – New Jersey racing lost their
casino funding, slots money has been taken away from several jurisdictions –
and one would suspect the answers today would be even direr. Can I ask you,
with the caveat that many of the items you talk about above are solved in some
form: What do you think harness racing will look like in 2050?
DK: If the items
above, and some others, are solved, horse racing will be extremely popular in
2050. Racetracks and communities will hold events that will turn small town
racing into a true tourist destination for days or weeks of the year. Revenues
will flow through partnerships with corporations looking to leverage the love
of the horse. Wagering handle will explode and betting exchanges will allow
customers to bet horses online in a way that is responsive to their needs. Fans
will come to the racetrack for the energy it provides, as it will be a
tremendous social gathering in a society dominated by impersonal devices. The product will offer tremendous variety and
be integrated into a lean and efficient entertainment offering rivalling the
best shows available. The public’s relationship with horse racing will also
become about their relationship with the animal and to agriculture – not a
sterile spot to cheer for saddlecloth numbers and colours.
The sport will be
brought back to the people with racing events held during festivals and fairs,
on our beaches and frozen canals. We will be exporting the racing signal as
well as the breed to the rest of the world because we will be seen as leaders
and we will lead global gaming initiatives to tie North American horse betting
into global wagering opportunities.
Young people tired of
their online world will disengage to enjoy an evening at the races, and main
event days will once again see 10,000 reserved tickets sold. The entertainment
will more closely resemble Medieval Times or chariot racing in The Coliseum
than it looks like anything we see today, but it will be an experience for all
ages – two hours of unmatched fun!
I told you his optimism was
infectious. I sincerely thank Darryl for taking time out to speak with me.